The bots are coming, and Quang Hoang knows it — so much so that he’s willing to bet his entire company on it. So what once started out as an app like Expensify is now Birdly, a Slack bot that makes it easier to call up customer data directly within Slack from sources like Salesforce and Zendesk.
“It was really difficult for companies to adopt [the app] because you had to… Read More...