Directly nabs $20M led by Samsung to help make customer service chatbots more intelligent, adds new CEO

17:23 28.01.2020
Chatbots have had a patchy track record world of tech, where early efforts not only failed to deliver on the magical idea of a computer producing the exact answers you were looking for in a chat-based-Q&A, they even produced surprising (and not in a good way) results instead. Things have moved along, though, and today […]...
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