How to onboard new clients the smart way with paul jarvis

20:27 16.09.2015
If you're familiar with the term "onboarding," it's likely in the context of software as a service ("SaaS"). It's all the rage in the growth hacker world. The term actually originates from the world of human resources. When large enterprises need to ramp a new employee into the processes, procedures, and culture of the organization, onboarding is critical. When you think about it, taking on a new client is also inviting a new person into your processes,...
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