GUEST: Live chat has become ubiquitous as a sales and support tool for software as a service (SaaS) or cloud based services. Entire businesses have been built around providing live chat, such as Olark (which my company uses) or Intercom. As the CEO and founder of a SaaS business (Sendwithus.com), I had very little question about […]...
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If your web site offers live chat, be prepared for hackers
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