The critical importance of customer onboarding

21:31 30.07.2015
So many businesses focus solely on getting the sale, but as far as the customer is concerned ' the sale is just the beginning. What comes next can make or break not just that one customer relationship, but the future viability of your business as a whole. In this episode of The Mainframe, Chris Garrett and Tony Clark reveal: Why your onboarding process is as important, or maybe more,...
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