Posted by purna_vLet’s start off with a quick “True or False?” game:
“By 2020, the average person will have more conversations with their bot than with their spouse.”
True, or false? You may be surprised to learn that speaking more with bots than our spouse is precisely what Gartner is predicting.
And when Facebook’s Mark Zuckerberg says “messaging is one of the few things that people do more than social networking,” it requires no leap of faith to see that chatbots are an integral part of marketing’s futur...